CIPEG in the Federal Government
This program delivers intensive courses to government agencies designed to provide government employees with a detailed understanding of crucial policy issues. CIPEG faculty and staff, CLIS faculty, and other professionals and scholars serve as the instructors in this program. Topics of courses include security, privacy, records management, classification, access, and other legal and policy issues.
Information Management (IM) Certificate Requirements:
- Records and E-Records
- E-Government
- Strategic Information Management
- (3) additional course electives.
Information Review and Redaction (IR) Certificate Requirements:
- Information Law and Policy
- The History and Policy of Government Openness
- Terrorism, Information and a Democratic Society
- (3) additional course electives.
Course Descriptions and Topical Coverage
Records and E-Records
This course examines the principles and practices of managing records in the government sector, especially in the context of the evolution to electronic data, information and records as well as the changing paradigms of communicating government information. Topics will include:
- History, basic concepts and evolving trends in records management
- Records management and document management applications
- NARA leadership in electronic records management
- Establishing a program to manage electronic records
- Accessioning, describing and preserving electronic records
- Legal issues, reference and access regarding electronic records
- Electronic government as the evolving source for the creation, maintenance, use and dissemination of government information
- The future of electronic records.
- Department of Justice guide to electronic processes
- GAO reports on E-records issues
- Cohasset surveys on E-records management practices
- NARA and the E-records future (strategic direction)
- NARA and web records management
- Sedona Group on ERM principles
- UMD survey of ERM practices in government
E-Government
This course will examine a selection of leading studies and reports on electronic records management, and e-government. Of specific interest will be factors of performance and risk. Each student will be expected to lead the group discussion on one assigned report from among the following:
- OMB strategy and reports on E-government initiatives
- GAO reports on E-government issues
- Accenture leadership surveys on E-government
- Council for Excellence in Government surveys on E-government
- Digital states surveys on E-government
- GAO reports on E-voting issues
- Johns Hopkins University reports on E-voting
- EAC e-voting standards, reports and guidance
Knowledge Management
This course explores the principles and practices of successful exploitation of tacit and explicit information sources for organizational success. Topics will include:
- Foundations and frameworks
- Transition from industrial to information societies
- What is knowledge management?
- Process and product
- Strategic role of information and knowledge
- Information and knowledge ecology
- Knowledge management systems
- Intellectual capital
- Strategic issues and future trends
Information Architecture for the World Wide Web
This course will provide an overview of information architecture in the specific context of Internet and Intranet applications, and comprises the following topics:
- Defining Information Architecture
- Practicing Information Architecture
- User Needs and Behaviors
- An Anatomy of Information Architecture
- Organization Systems
- Labeling Systems
- Navigation Systems
- Search Systems
- Thesauri, Controlled Vocabularies and Metadata.
Information Structure
Knowledge analysis and representation; information presentation and assimilation; bibliographic and record control. Specific topics will include:
- Information storage and retrieval systems
- Classification
- Knowledge representation systems
- Data retrieval systems
- Paradigmatic relationships
- Syntagmatic relationships
- Bibliographic control in access, description and machine readable records
- Subject description and access
- Text structures
- Textual analysis
- Information presentation and assimilation.
Information Law and Policy
This course will survey the key legal issues related to collecting, maintaining, and providing access to information as well as the interactions of social objectives, stakeholders, technology, and other forces that shape information policy decisions. Specific topics will include:
- Information policy as a defining factor of today' s society
- Overview of the legal environment for information professionals
- Information professionals and the litigation process
- The freedom to read and speak (1st Amendment)
- The right to privacy including informational and surveillance issues
- Criminal law affecting records and information
Intellectual Property
The course continues the introductory “Information Law and Policy” with a more detailed survey of the law of intellectual property with an emphasis on developments relating to the electronic environment, the policy predicates, and the relevant social trends. Specific topics will include:
- The history of authorship and copyright
- Copyright in the Information Age including the Digital Millennium Copyright Act (DMCA)
- Trademarks, trade dress and cybersquatting
- Patents
- Trade secrets and the Economic Espionage Act
- The management and protection of proprietary information
- The right of publicity
The History and Policy of Government Openness
An examination of the history of and policy relevant to the availability of government information to citizens in a democratic society -- from the thoughts expressed by our founding fathers (e.g., The Federalist Papers), through the establishment of the National Archives, and to the creation of the modern regime of government secrecy.
- The role of information in an open society
- Information and the American Revolution
- The first 150 years of government information and transparency
- The creation of the National Archives
- The creation of the Federal Depository Library Program
- World War II and the growth of government secrecy
- The media drive for openness
- Forty years of refining public access under FOIA
- The emergence of "sensitive but unclassified" controls
- The future of openness in the electronic era
Terrorism, Information and a Democratic Society
The rise of the electronic age with the instant availability of information worldwide, the fall of monolithic communism, and the rise of diffused terrorist organizations suggest that our nation must re-consider the flow of information within society at large. This course will explore nine of the most current issues in this arena including:
- Terrorist use of the Internet
- Enhancing homeland security through the Internet
- Supporting first responders: Balancing "need to know" and "need to share"
- Secret from unclassified: The problem of inference and aggregation
- Private sector information and the war on terrorism
- Government withdrawal of information post 9/11
- Trade law and scholarly information exchange: The IEEE story
- Reshaping intelligence through information innovation
- The pillars of information assurance
Strategic Information Management
This course will focus on defining and identifying strategic information in an organization. Specifically, we will examine the characteristics of strategic information management, including the principles, practices, issues, and programs involved with the strategic management and protection of information in organizations. Specific topics will include:
- Ten historical perspectives on the development and use of information
- The information proficient organization
- Leadership in strategic information management
- Chief information officers
- Strategic approaches to information management
- Information policy
- Designing information systems
- Intellectual capital
- Knowledge management
- Communities of practice and strategic information management
- Audit, legal and regulatory issues
Competitive Intelligence
This course examines the application of information science (i.e., the processes involved with the collection, management and use of information) to the business environment. More specifically, we will consider the intelligence process and the creation of business advantage by the collection and analysis of the capabilities, vulnerabilities, market positioning and strategic planning of competitors using open source information: Specific topics will include:
- The intelligence process (i.e., requirements, collection, processing, analysis and dissemination)
- History of intelligence
- Law, ethics and oversight of intelligence
- Understanding intelligence in business: competitive intelligence, competitor intelligence, business intelligence and data mining
- Requirements as the foundation for competitive intelligence process including intelligence audits, key intelligence topics (KITs) and key intelligence questions (KIQs)
- Information collection (i.e., environmental scanning) primary and secondary; documentary and human including the art of elicitation
- Introduction to analysis: the thinking process; issues on perception; the memory process and limitations
- Errors in analysis: Satisficing, mental rigidity, cognitive biases, other biases based on culture, organization or self-interest
- Scientifically rigorous analysis: structuring analytical problems, strategies for generating hypotheses, analysis of competing hypotheses (ACH)
- Traditional analytical approaches
- Part I: Strategic analysis including especially GE business screen matrix, Porter's Five Forces model, and SWOT analysis
- Part II: Competitive and customer analysis techniques including especially blindspot analysis, Porter's competitor analysis framework, customer value analysis (CVA), and management profiling
- Part III: Environmental analysis techniques including especially issue analysis, STEEP analysis and scenario analysis
- Part IV: Evolutionary (or future) analysis techniques including patent analysis, life cycle analysis and technology life cycle analysis
- Part V: Financial analysis techniques
- Additional missions of CI: early warning (e.g., trend-impact, policy-impact, anomaly analysis), deception and denial; counter-espionage and counter-terrorism
Management of Information Programs and Services
This course will examine the essential elements involved in the administration of information programs, services, and projects, including the role of leadership in management; developing mission, vision, and goals; providing effective management for results; managing professionals; financial management; and professional conduct and ethical issues. Specific topics will include:
- Developing an Enterprise Mission, Vision, and Goals
- Managing people, programs, and services
- Management styles and leadership development
- Professional conduct and ethical issues in information and financial management
- Assuring compliance with required and recommended practices for recording, retaining and reporting financial transactions
- Assessing the culture of the enterprise
- Implementing and evaluating "practice" audits
- Determining the level of "social responsibility"
- Establishing ethical policies and guidelines for information management within the enterprise